Purrrfect items for Cat People...or their kitties

Looking to up your cat game? Koneko has you covered! Check out our cat-themed apparel, jewelry, stationery, and more. 

Cancellation & Rescheduling Policy

Please note that we require 48 hours notice to refund canceled reservations or to reschedule reservations. This policy is firm, as last-minute cancellations and changes prevent us from offering those time slots to other interested guests, and we are unfortunately unable to make exceptions. We encourage you to plan your visit accordingly before booking.

If you need to reschedule or cancel your reservation and receive a refund, please email us with more than 48 hours’ notice at info@konekonyc.com.

Age Policies

To ensure the best experience for both our cats and our guests, children under 8 are permitted in the cattery only during our designated Kids Hours, which can be booked on our reservations page. An accompanying adult reservation is required for all children, to help chaperone and ensure a comfortable and enjoyable visit. Kids Hours are a special time designed so that younger visitors can safely enjoy the space alongside our cats.

We know this policy may be disappointing to some families, but it comes from over 10 years of experience and reflects what we’ve found to be best for the wellbeing of both the cats and children. Please note that reservations made outside of Kids Hours for children under 8 will need to be canceled at check-in, and refunds will be at our discretion.

Guests ages 8–14 are welcome with a parent or adult chaperone. Reservations should include your full group size (e.g., one parent + one child), and at this time we do not offer discounted Catnap pricing for children.